WEBSITE & ELECTRONIC COMMUNICATIONS TERMS OF USE
These Website & SMS Terms of Use (“Terms”) govern your use of the Transformative Pain Care and Physical Therapy, PLLC (“TPCPT,”) website, patient portal, online forms, scheduling tools, educational materials, and other electronic communications and systems we provide, including those made available through our electronic medical record (“EMR”) platform, as well as our SMS/text messaging services (collectively, the “Services”).

By using our website, patient portal, or other Services, or by opting in to receive SMS messages from TPCPT, you agree to these Terms. If you do not agree with these Terms, please do not use the applicable Service.

1. WEBSITE CONTENT
The content available on our website, including articles, blog posts, educational materials, text, graphics, photographs, videos, logos, and other materials, is provided for informational and educational purposes.

Unless otherwise stated, website content is owned by TPCPT or used with permission and may be protected by applicable intellectual property laws. You may view and use website content for your personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publish, or commercially use our content without our prior written permission.
 

2. APPROPRIATE USE OF THE WEBSITE
You agree to use the website and related services only for lawful purposes.

You may not:

• Attempt to gain unauthorized access to the website, patient portal, or another person's account.

• Submit false, misleading, fraudulent, or unauthorized information.

• Interfere with or attempt to disrupt the operation or security of the website or patient portal.

• Use the website to transmit harmful, unlawful, or malicious material.

• Use website content or services for unauthorized commercial purposes.

TPCPT reserves the right to restrict or terminate access to website or portal services when reasonably necessary to protect our systems, patients, or operations.

3. PATIENT PORTAL
The patient portal is provided to allow authorized patients to access certain health information, communicate with TPCPT, complete forms, manage appointments, and use other services made available through the portal.
 

You are responsible for maintaining the confidentiality of your username, password, and other login credentials. Please notify TPCPT promptly if you believe your account or login information has been accessed or used without authorization.
 

The patient portal is not intended for emergency communication. Do not use the patient portal, website, email, or text messaging for a medical emergency. For emergencies, call 911 or seek immediate medical attention.

Portal availability may occasionally be interrupted because of maintenance, technical problems, internet or service-provider issues, or circumstances beyond TPCPT's control.

4. EDUCATIONAL AND HEALTH INFORMATION
Articles, blog posts, videos, and other educational materials available through the website are provided for general informational purposes and are not intended to replace individualized medical advice, diagnosis, or treatment.
 

Information provided through the website may not apply to your particular condition or circumstances. You should consult your physical therapist, physician, or another qualified healthcare professional regarding your individual health needs.
 

Do not delay seeking professional medical care because of information obtained through the website.
 

5. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to websites, resources, or services operated by third parties. These links may be provided for convenience or educational purposes.

TPCPT does not control or necessarily endorse third-party websites or services and is not responsible for their content, availability, security, or privacy practices. Your use of third-party websites is subject to their applicable terms and policies.
 

6. SMS/TEXT MESSAGING and EMAIL
TPCPT may offer an SMS/text messaging and/or email program to provide patients with communications related to their care and our services.

SMS and email messages may include:

• Appointment reminders, confirmations, cancellations, or changes

• Scheduling and care-coordination communications

• Follow-up or treatment-related communications

• Billing or administrative notices

• Other permitted health-related or practice-related communications including updates, promotions, or important notices

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Consent to Receive Text Messages and emails

By providing your mobile phone number or email address and opting in to receive messages, you consent to receive SMS messages or emails from TPCPT at the number or email address you provided.

Consent to receive messages is not a condition of receiving medical care or services from TPCPT.
 

Message frequency may vary depending on your appointments, care, and communications with TPCPT. Message and data rates may apply.

You may change or revoke your permission to receive text messages at any time.

Opting Out & SMS Support
For questions or assistance regarding TPCPT text messaging, emails, or to opt out, contact:

Transformative Pain Care and Physical Therapy, PLLC
Phone: 970-639-1948
Email: paindrkevin@transformativepain.com

Carrier Disclaimer
TPCPT is able to send messages to participating mobile carriers in the United States, but SMS availability may vary by carrier and location. TPCPT nor Carriers are not liable for any delayed or undelivered messages.

7. SMS PRIVACY
TPCPT respects the privacy of information provided through our SMS messaging program.

We do not sell, rent, or lease your personal information. We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. We may share your phone number with service providers who help us deliver our services, including SMS messaging, but only as necessary to provide those services.

For additional information about how TPCPT collects, uses, and protects information, please review our Privacy Policy.
 

Our Notice of Privacy Practices also explains how we may use and disclose Protected Health Information and describes your privacy rights.

8. WEBSITE AND SERVICE AVAILABILITY
We make reasonable efforts to maintain the website and related services, but we do not guarantee that the website, patient portal, online forms, scheduling tools, or SMS services will always be available, uninterrupted, or error-free.
 

TPCPT may modify, suspend, or discontinue any website or electronic service when necessary.
 

9. CHANGES TO THESE TERMS
TPCPT may update these Terms from time to time. Updated Terms will be posted on the website with a revised Effective Date.

Your continued use of the website or related services after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

10. CONTACT US
If you have questions about these Terms, our website, patient portal, or SMS messaging, please contact:

Transformative Pain Care and Physical Therapy, PLLC
1410 Valley View Dr. #309
Delta, CO 81416
Phone: 970-639-1948
Email: paindrkevin@transformativepain.com

By using TPCPT's website or patient portal, or by opting in to TPCPT's SMS messaging program, you acknowledge that you have had an opportunity to review these Terms.